Support
Email hello@arctillolabs.ca and you'll usually hear back within two business days.
Apps
For the fastest answer, include your iPhone model, iOS version, the app version (shown in the app's settings), and what you expected to happen.
Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.
Custom orders
See how custom 3D printing orders work. Reply to your quote email with any question about a custom part or batch. If something arrives damaged or out of spec, send a photo and it will be remade or refunded.
Etsy orders
For anything bought through Etsy, message the shop from your Etsy order page so the order details come attached.